ErC 0032
General Knowledge and Inspection
The ErC 0032 shows up when the IGBT Temp exceeds 100°C. The root cause can be found anywhere, but this generally means that the Bullet is overheating, specifically the IGBTs on the Induction PCB Module.
Here are the potential reasons causing the ErC 0032:
- Maintenance issue.
- High ambient temperature.
- Damaged Induction PCB Module.
We advise following the instructions below if your Bullet is triggering ErC 0032:
- Maintain the Bullet (IBTS Lens, Chaff Collector, Drum, and Induction PCB Module).
- Review your Ventilation Setup
- Check if the ambient temperature can reach above 30°C.
- Inspect the Induction PCB Module.
Warning
Do not take apart the Induction PCB Module. The screws holding the Induction PCB and Heatsink are secured with specific torques. If the screws are not properly installed, you are exposed to potential electrical shock and fire hazards.
Do not do this even if you are experienced in electronics.
Taking apart the Induction PCB Module voids your warranty.
General Maintenance
Follow the guides below for a general maintenance.
IBTS Lens Maintenance and Alignment
- Clean the IBTS Lens.
- Disassemble the Control Housing and clean the IBTS Fan.
- Follow the IBTS Installation Guide and check the IBTS Module alignment.
Back Assembly Maintenance
Follow this guide to clean the Back Assembly.
Cleaning The Drum
Lift the Door and use a vacuum cleaner to suck out the chaff trapped underneath the Drum. Follow this guide to remove the Drum for a deep clean if necessary.
Cleaning The Induction PCB Module
Follow this guide to take off the Power PCB Cover and brush off the accumulated dust on the Induction PCB Module.
Reviewing Your Ventilation Setup
If the issue persists after the maintenance, review your Ventilation Setup using Venting The R2. Although the document is made for R2, the general principle for the ventilation setup is the same for R1.
Ambient Temperature Issue
If your roasting environment can be above 30°C, you can add a small fan pointing at the Power PCB Cover, specifically between the Cooling Fan Cable EXT and Back Legs. This introduces additional airflow to the Induction PCB Module.
General Inspection On The Induction PCB Module
The Induction PCB Module might be partially damaged, causing the electrical components to overheat. Remove the Power PCB Cover to inspect the Induction PCB Module and look for any burnt marks.
Seek Help From Support
If you have done all of the above and the issue persists, contact your reseller or [email protected] (if you have purchased the Bullet directly from Aillio) for further assistance. The rest of the troubleshooting steps can be considered too complicated for a self-help guide.
